I'll do better next week...
I've actually been running a VERY successful giveaway on my facebook page (www.facebook.com/renewinjulian) and went from 102 to 143 likes in two days! I'm very excited.
Discuss [on your blog]: Have you ever experienced difficulty communicating with a business? Would social media have made it easier to get noticed or get your problem solved? If not, have you ever had a positive experience communicating with a business through social media?
Write 150 words or more describing what made your experience negative or positive.
This question actually reminds me of several times when I have seen a large corporate business that didn't have time for it's customers be ridiculed and brought to their knees through twitter. I think that social media is a very powerful way to create changes within corporate entities. Do I think one person will necessarily be recognized for their problem? Probably not, but if there is an ongoing issue, most likely twitter could hep rectify the situation.
Recently, I received an OUTRAGEOUS gas bill from Proflame, the provider of choice here in Julian. I have not called them and most likely will not to reduce the bill. The company raised their prices quite abruptly and are losing customers left and right. I have made the decision to turn off my gas heater and only use electricity (its SO COLD here compared to San Diego - not the rest of the country). I would probably enjoy contacting them in a more indirect method such as twitter to see what would happen. I'm more angry, but not to the point I expect any changes to happen.
I once tweeted at Chevron saying, "wow...free hand wipes! Thanks Chevron!" The company wrote back and said you're welcome, safe travels. That was sort of fun.
Haha. That's cool about Chevron!! And very frustrating about your gas company. I wonder if instead of speaking out alone on social media something like a petition with a link passed around on social media would be helpful, especially if your social media campaign involved encouraging your community to turn off their gas when it's not absolutely necessary. I have a feeling we'll be in for something like that with electricity soon too with the powerplant closing and all SDG&E customers paying the toll...
ReplyDeleteLol was that sarcasm to Chevron? I enjoyed reading that.
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